IMMEDIATE ASSISTANCE
If you need immediate assistance with a fire or water emergency,
you can contact a local restoration company for 24/7 services:
Total Restoration Services
Total Restoration Services Billing & Account Management
You may be prompted to login directly to Property Restoration's online portal. If you don't have a login, you can easily create one.
Property Restoration
Property Restoration Billing & Account Management
You may be prompted to login directly to Property Restoration's online portal. If you don't have a login, you can easily create one.
(315)-454-0518
Trade-Mark Construction
Trade-Mark Construction Billing & Account Management
You may be prompted to login directly to Trade-Mark Construction online portal. If you don't have a login, you can easily create one.
(315)-345-1607
TPM General Contractors
TPM General Contractors Billing & Account Management
You may be prompted to login directly to TPM General Contractors's online portal. If you don't have a login, you can easily create one.
(315)-701-0107
SERVPRO
SERVPRO Billing & Account Management
You may be prompted to login directly to SERVPRO's online portal. If you don't have a login, you can easily create one.
(315)-457-3432
CONTACT YOUR CARRIER DIRECTLY
Need immediate claims assistance? File and track a claim directly with your carrier.
Acadia Insurance
Manage your account and/or submit a claim
Acadia Claim Information
You may be prompted to login directly to the online portal. If you don't have a login, you can easily create one.
24 Hour Claims
claims@acadia-ins.com
To report a commercial claim M-F 7:30-4:30 call 1-800-773-4300
To report a commercial claim after hours call 1-800-691-4966
To report a glass only claim call 1-855-326-1879
- Online claim submission is available.
ACE
Manage your account and/or submit a claim
ACE Claim Information
You may be prompted to login directly to the online portal. If you don't have a login, you can easily create one.
24 Hour Claims
To report a personal claim call 1-800-252-4670
To report a commercial claim call 1-860-408-2800
- Online claim submission is available.
Adirondack Insurance Exchange
Manage your account and/or submit a claim
Adirondack Claim Information
You may be prompted to login directly to Adirondack's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
877-629-8003
- Online claim submission not available at this time.
- For emergency roadside assistance, including towing, call 1-800-668-1398.
Allstate Insurance
Manage your account and/or submit a claim
Allstate Claim Information
You may be prompted to login directly to Allstate's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-255-7828
AmTrust Financial
Manage your account and/or submit a claim
AmTrust Claim Information
You may be prompted to login directly to AmTrust's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
888-239-3909
Andover Insurance
Manage your account and/or submit a claim
Andover Claim Information
You may be prompted to login directly to Andover's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
978-475-3300
- Online claim submission not available at this time.
Central Insurance
Manage your account and/or submit a claim
Central Claim Information
You may be prompted to login directly to Central's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-888-263-2924
For Glass Claims, please call Central’s glass network at 1-800-988-9808. Someone will be available to assist you around the clock.
Chubb
Manage your account and/or submit a claim
Chubb Claim Information
You may be prompted to login directly to the online portal. If you don't have a login, you can easily create one.
24 Hour Claims
To report a personal claim call 1-800-252-4670
To report a commercial claim call 1-860-408-2800
- Online claim submission is available.
Cincinnati Insurance Comapnies
Manage your account and/or submit a claim
Cincinnati Claim Information
You may be prompted to login directly to the online portal. If you don't have a login, you can easily create one.
24 Hour Claims
To report a personal claim call 1-877-242-2544
- Online claim submission is available.
Dryden Insurance
Manage your account and/or submit a claim
Dryden Claim Information
You may be prompted to login directly to Dryden's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
607-844-4879
- If your claim is a true emergency call the following numbers:
- During Office Hours: 1-800-782-0154
- Nights & Weekends Only: 1-607-428-0176 or 1-800-556-5802
- Online claim submission and tracking is not available at this time.
Encompass Insurance
Manage your account and/or submit a claim
Encompass Claim Information
You may be prompted to login directly to Safeco's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-588-7400
- Click here to check out Encompass’ roadside mobile app, which offers 24-hour emergency roadside service with a wide range of available features under your towing and labor coverage.
- Online claims service is not available at this time.
Erie & Niagara Insurance
Manage your account and/or submit a claim
Erie & Niagara Claim Information
You may be prompted to login directly to Erie & Niagara's online portal. If you don't have a login, you can easily create one.
To Submit A Claim
1-800-234-9876
- Questions? Email Erie & Niagara’s Claims Department at claims@enia.com.
- Fax documents related to your claim directly to Erie & Niagara at 1-716-632-9621.
Finger Lakes Fire
Manage your account and/or submit a claim
Finger Lakes Claim Information
You may be prompted to login directly to Finger Lakes portal . If you don't have a login, you can easily create one.
607-387-6800
- Online claims service is not available at this time.
GNY Insurance Companies
Manage your account and/or submit a claim
GNY Claim Information
You may be prompted to login directly to GNY's online portal. If you don't have a login, you can easily create one.
To Submit A Claim
1-800-522-5504
Hanover Insurance
Manage your account and/or submit a claim
Hanover Claim Information
You may be prompted to login directly to Hanover's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-628-0250
- Questions? Email Hanover’s Claims Department at firstreport@hanover.com
- Fax documents related to your claim directly to Hanover at 1-800-399-4734.
Harleysville Insurance
Manage your account and/or submit a claim
Harleysville Claim Information
You may be prompted to login directly to Harleysville's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-892-8877
- For Roadside Assistance, call 1-800-421-3535 press 1
- For Flood customers, call 1-800-421-3535 press 2 for around the clock assistance.
- To view in depth F.A.Q. and directions on how to file a claim with Harleysville, please click here.
Hartford Commercial Insurance
Manage your account and/or submit a claim
Hartford Claim Information
You may be prompted to login directly to Hartford's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-327-3636
Online claim submission and tracking are both available online or over the phone:
Hartford Personal Insurance
Manage your account and/or submit a claim
Hartford Claim Information
You may be prompted to login directly to Hartford's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-327-3636
- Online claim submission and tracking are both available online or over the phone:
- Click here for Automobile Claims or call 1-800-243-5860 Glass Claims only, Call 1-877-687-1279
- Click here for Homeowner’s Claims or call 1-877-805-9918
Kemper Insurance
Manage your account and/or submit a claim
Kemper Claim Information
You may be prompted to login directly to Kemper's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
877-252-7878
For Claims, Press 1
Liberty Mutual Commercial Insurance
Manage your account and/or submit a claim
Liberty Mutual Claim Information
You may be prompted to login directly to Liberty Mutual's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-362-0000
Report your claim online by clicking here.
Madison Mutual Insurance
Manage your account and/or submit a claim
Madison Mutual Claim Information
You may be prompted to login directly to Madison Mutual's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
800-766-6642
Main Street America Insurance
Manage your account and/or submit a claim
Main Street Claim Information
You may be prompted to login directly to Main Street's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-877-425-2467
MEMIC Insurance
Manage your account and/or submit a claim
MEMIC Claim Information
You may be prompted to login directly to MEMIC's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-636-4292
Merchants Insurance
Manage your account and/or submit a claim
Merchants Claim Information
You may be prompted to login directly to Merchants online portal. If you don't have a login, you can easily create one.
24 Hour Claims
To report a commercial claim M-F 8-5 call 1-800-952-5246
To report after hours call 1-888-644-6680
To report a glass claim call 1-877-446-0431
After business hours claim call 1-888-644-6680
- Online claim submission is available.
MetLife Insurance
Manage your account and/or submit a claim
MetLife Claim Information
You may be prompted to login directly to MetLife's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-854-6011
- Click here to submit an auto glass claim online.
- Claims made easy! Click here to submit an auto or home insurance claim or track an existing claim.
Midstate Mutual Insurance
Manage your account and/or submit a claim
Midstate Mutual Claim Information
You may be prompted to login directly to Midstate Mutual's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
315-252-7218
- Online claim submission not available at this time.
- If you have a pending claim, please create a Midstate Direct℠account to check on its status.
- For emergency claims situations, after business hours, please call:
- James P. Chamberlain at 315-253-4353 or 315-729-5612
- Dennis L. Laird at 315-729-5197
- Michael LaVigne at 315-729-0361
Nationwide Insurance
Manage your account and/or submit a claim
Harleysville Claim Information
You may be prompted to login directly to Nationwides's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-892-8877
- For Roadside Assistance, call 1-800-421-3535 press 1
- For Flood customers, call 1-800-421-3535 press 2 for around the clock assistance.
- To view in depth F.A.Q. and directions on how to file a claim with Harleysville, please click here.
NYCM Insurance
Manage your account and/or submit a claim
NYCM Claim Information
You may be prompted to login directly to NYCM's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-234-6926
For Claims and Billing, Press 2
- Submit and view your claim history online by clicking here.
- Use Claims Assistance and Claims University through NYCM to learn more about preventing and managing claims. Click here for more information on Claims Assistance, and click here to go to Claims University.
- Email NYCM’s Claim Department at claimservices@nycm.com.
- Fax NYCM’s Claim Department at 1-607-695-2136.
NYS Insurance Fund
Manage your account and/or submit a claim
NYS Claim Information
You may be prompted to login directly to NYS's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-888-875-5790
- Report your claim online by clicking here.
- To inquire about Disability Claims, click here.
Philadelphia Insurance
Manage your account and/or submit a claim
Philadelphia Claim Information
You may be prompted to login directly to Philadelphia's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-765-9749
- Reporting your claim is made easy through Philadelphia’s online submission site, click here to report your claim.
Preferred Mutual Insurance
Manage your account and/or submit a claim
Preferred Claim Information
You may be prompted to login directly to Preferred's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-333-7642
Progressive Insurance
Manage your account and/or submit a claim
Progressive Claim Information
You may be prompted to login directly to Progressive's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-274-4499
- Progressive Roadside Assistance 1-888-776-2778.
- Progressive offers fast, caring insurance claims service, 24 hours a day. Report and track your claim online by clicking here.
Safeco Insurance
Manage your account and/or submit a claim
Safeco Claim Information
You may be prompted to login directly to Safeco's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-332-3226
- Safeco Roadside Assistance 1-877-762-3101.
- Online claim submission not available at this time, however, you may track your claim online, click here.
Selective Insurance
Manage your account and/or submit a claim
Selective Claim Information
You may be prompted to login directly to Selective's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-866-455-9969
- Reporting your claim is now easier than ever, click here to report your claim online.
- Glass only claims, call 800-638-8961]
- For Bond claims, call 1-800-777-9656, ext. 2176.
Sterling Insurance
Manage your account and/or submit a claim
Sterling Claim Information
You may be prompted to login directly to Sterling's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
518-234-2521
Press, 3 for Claims
1-800-462-4661 ( Weekend or Holiday's)
Online claim submission and tracking is not available at this time.
Travelers Commercial Insurance
Manage your account and/or submit a claim
Travelers Claim Information
You may be prompted to login directly to Travelers's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-238-6225
- Claim submission and inquiry are both available online.
- Click here for helpful tools for telephone reporting of business claims
Travelers Personal Insurance
Manage your account and/or submit a claim
Travelers Claim Information
You may be prompted to login directly to Travelers's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-252-4633
- Claim submission and inquiry are both available online.
Utica National Insurance
Manage your account and/or submit a claim
Utica Claim Information
You may be prompted to login directly to Utica's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-216-1420
- To report your claim online, click here.
- To make an inquiry on an existing claim, please call 1-866-860-1914 or 315-235-6600.
Wayne Cooperative Insurance
Manage your account and/or submit a claim
Wayne Cooperative Claim Information
You may be prompted to login directly to Wayne Cooperative's online portal. If you don't have a login, you can easily create one.
24 Hour Claims
1-800-724-1648
Press, 3 for Claims
- Online claim submission and tracking is not available at this time.
- For claim inquiries please email Wayne’s Claim’s Department at claims@WCICNY.com.