Claims

Though we’re sorry to hear about your recent claim, we will work with you every step of the way to ensure the best possible experience. We appreciate your business and want to keep things simple and convenient. Your insurance company must be notified as soon as possible of all potential claims.

For information on how to contact your insurance company, please select your provider below to get information on how to directly notify them.

Delmonico Insurance can also assist with instructions, so please contact us to let us know how we can help.

For Fire, Water, & Other Property Damage Recovery Services CLICK HERE:

 

Please make a selection above.

Adirondack Insurance Exchange

24 Hour Claims

1-877-365-8693

  • Online claim submission not available at this time.
  • For emergency roadside assistance, including towing, call 1-800-668-1398.

Allstate

24 Hour Claims

1-800-255-7828

  • Allstate makes it easy for you to report your claim online.  Report and file claim information by clicking here.
  • Tracking made easy!  View your claim online by clicking here.

Payments may be mailed to:

24 Hour Claims

1-888-263-2924

  • Central Insurance offers the convenience of reporting your insurance claim online, anytime, day or night.  Click here to access their website.
  • Report your claim using the myCentral Mobile App on your smartphone.  Learn more by clicking here.
  • For Glass Claims, please call Central’s glass network at 1-800-988-9808. Someone will be available to assist you around the clock.

Dryden Mutual Insurance Company

24 Hour Claims

1-800-694-8271

  • Report your claim to your agent whenever possible.
  • If your claim is a true emergency call the following numbers:
    • During Office Hours:  1-800-782-0154
    • Nights & Weekends Only:  1-607-428-0176 or 1-800-556-5802
  • Online claim submission and tracking is not available at this time.

          

Encompass Insurance

24 Hour Claims

1-800-588-7400

  • Click here to check out Encompass’ roadside mobile app, which offers 24-hour emergency roadside service with a wide range of available features under your towing and labor coverage. 
  • Online claims service is not available at this time.

Erie and Niagara Insurance Association

24 Hour Claims

800-234-9876

  • Click here to report your claim online and begin the loss notice process.
  • Questions? Email Erie & Niagara’s Claims Department at claims@enia.com.
  • Fax documents related to your claim directly to Erie & Niagara at 1-716-632-9621.

The Hanover Insurance Company

24 Hour Claims

1-800-628-0250

  • Reporting your claim is made easier by Hanover’s online claim’s service.  Click here to report your claim.
  • Questions? Email Hanover’s Claims Department at firstreport@hanover.com
  • Fax documents related to your claim directly to Hanover at 1-800-399-4734.

Harleysville Insurance

24 Hour Claims

1-800-892-8877

  • Claims made easy!  Click here to submit your claim online.
  • For flood insurance customers, call 1-800-421-3535 for around the clock assistance.
  • To view in depth F.A.Q. and directions on how to file a claim with Harleysville, please click here.

The Hartford

24 Hour Claims

1-800-327-3636

  • Online claim submission and tracking are both available online or over the phone:

The Hartford

24 Hour Claims

1-800-327-3636

  • Online claim submission and tracking are both available online or over the phone:
    • Click here for Automobile Claims or call 1-800-327-3636.
    • Click here for Homeowner’s Claims or call 1-800-243-5860.

Kemper Preferred Insurance

24 Hour Claims

877-252-7878

Liberty Mutual Commercial Insurance

24 Hour Claims

1-800-362-0000

The Main Street America Group

24 Hour Claims

1-877-425-2467

  • Reporting your claim is made easy.  Report your claim online by clicking here.

MetLife Auto & Home

24 Hour Claims

1-800-854-6011

  • Click here to submit an auto glass claim online.
  • Claims made easy!  Click here to submit an auto or home insurance claim or track an existing claim.

Midstate Mutual Insurance Company

24 Hour Claims

315-252-7218

  • Online claim submission not available at this time.
  • If you have a pending claim, please create a Midstate Direct℠ account to check on its status.
  • For emergency claims situations, after business hours, please call:
    • James P. Chamberlain at 315-253-4353 or 315-729-5612
    • Dennis L. Laird at 315-253-2342 or 315-729-5197
    • Michael LaVigne at 315-729-0361

New York Central Mutual

24 Hour Claims

1-800-234-6926

  • Submit and view your claim history online by clicking here.
  • Use Claims Assistance and Claims University through NYCM to learn more about preventing and managing claims.  Click here for more information on Claims Assistance, and click here to go to Claims University.
  • Email NYCM’s Claim Department at claimservices@nycm.com.
  • Fax NYCM’s Claim Department at 1-607-695-2136.

New York State Insurance Fund

24 Hour Claims

1-877-435-7743

Philadelphia Insurance Companies

24 Hour Claims

1-800-765-9749

  • Reporting your claim is made easy through Philadelphia’s online submission site, click here to report your claim.

Preferred Mutual Insurance Co.

24 Hour Claims

1-800-333-7642

preferredmutual.com

  • Claim submission and inquiry are both available online.  To submit or track a claim, click here.

Progressive Insurance

24 Hour Claims

1-800-274-4499

  • Progressive Roadside Assistance 1-888-776-2778.
  • Progressive offers fast, caring insurance claims service, 24 hours a day.  Report and track your claim online by clicking here.

 

Safeco Insurance Company

24 Hour Claims

1-800-332-3226

www.safeco.com

  • Safeco Roadside Assistance 1-877-762-3101.
  • Online claim submission not available at this time, however, you may track your claim online, click here.

Selective Insurance Company of America

24 Hour Claims

1-866-455-9969

  • Reporting your claim is now easier than ever, click here to report your claim online.
  • For Bond claims, call 1-800-777-9656, ext. 2176.

Sterling Insurance Company

24 Hour Claims

1-800-462-4661

www.sterlingins.com

  • Online claim submission and tracking is not available at this time.

Travelers Commercial Insurance

24 Hour Claims

1-800-238-6225

www.travelers.com

  • Claim submission and inquiry are both available online.
  • Click here for helpful tools for telephone reporting of business claims

Travelers Personal Insurance

24 Hour Claims

1-800-252-4633

www.travelers.com

  • Travelers Roadside Assistance 1-800-252-4633.
  • Claim submission and inquiry are both available online.

Utica National Insurance Group

24 Hour Claims

1-800-216-1420

  • To report your claim online, click here.
  • To make an inquiry on an existing claim, please call 1-866-860-1914 or 315-235-6600.

Vermont Mutual Insurance Group

24 Hour Claims

1-800-435-0397

  • To report a glass claim, please call 1-800-873-4948 for immediate assistance.
  • For inquiry on an existing claim, or general claims related questions, please email Vermont Mutual’s Claim Department at claims@vermontmutual.com.

Wayne Cooperative Insurance Co

24 Hour Claims

1-800-724-1648

  • Online claim submission and tracking is not available at this time. 
    • For claim inquiries please email Wayne’s Claim’s Department at claims@WCICNY.com.